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QM 7.4 Course instructions articulate or link to the institution’s student services and resources that can help learners succeed. (Important)

QM 7.4 Course instructions articulate or link to the institution’s student services and resources that can help learners succeed. (Important)

Owned by Gina Persichini
Dec 20, 2024
1 min read

Many students may be unaware of the full range of services available to them. Articulating or linking to the institution's student services and resources within course instructions aims to maximize learner success and engagement. Students' needs extend beyond the classroom and their success is influenced by a wide range of support services. This is especially important for online learners who might not have the opportunity to physically explore campus resources.

Refresh Your Course

General Suggestions

  • Boise State University’s Online Student Success page is appropriately linked at point(s) of need in the course to help learners connect with online student support services (more about student services and resources).

  • A direct mention or reminder in a course announcement about what services are available may also help students feel valued, more connected to the institution, and seek help when needed. 

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