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You will need the original instructor to “approve” access to the course. Include that approval with your request by forwarding the email with that approval to the Help Desk along with your request.
If the original instructor is no longer with the university, your department chair or department head will need to “approve” access to the course. Forward the approval to the Help Desk along with your request.
Contact the Help Desk through the Service Portal, chat, or phone.
Let them know you’re requesting access to a previous course for content viewing or copying needs. Provide as much information about the specific course, section, number, and semester. Once the information is gathered, the Help Desk will reroute the ticket to Learning Technology Solutions (LTS).
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