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  • Contact the Help Desk through the Service Portal, chat, or phone.

  • Let them know you’re requesting access to a previous course for content viewing or copying needs. Provide as much information about the specific course, section, number, and semester. Once the information is gathered, the Help Desk will reroute the ticket to Learning Technology Solutions (LTS).

  • You will need the original instructor to “approve” access to the course. Include that approval with your request by forwarding the email with that approval.

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